We started with one barangay and a single cabinet of equipment. Today, Pacific Web runs fiber to over a million homes and businesses.
Pacific Web was founded by a small group of network engineers who were frustrated with unreliable local ISPs. What began as a fixed-wireless service for a single district grew, barangay by barangay, into a full fiber-optic network spanning Luzon, Visayas, and Mindanao.
We still run the business the way we started it: engineers answer the phones, technicians own their routes, and every outage gets a public advisory — not silence.
Deliver dependable, affordable fiber internet to every household and business we can reach — with support that treats every ticket like it matters.
To be the most trusted internet provider in the Philippines, known as much for our uptime as for how we treat our customers.
Reliability, transparency, and craftsmanship — in our network, our pricing, and every customer interaction.
Launched as a fixed-wireless ISP serving three barangays with under 500 subscribers.
Converted the core network to FTTH, cutting latency and unlocking symmetrical speeds.
Opened regional operations centers in Cebu and Iloilo.
Introduced dedicated bandwidth, managed services, and 24/7 enterprise support.
Now serving 180+ cities across Luzon, Visayas, and Mindanao.
Pacific Web operates under an NTC-issued Certificate of Public Convenience and Necessity, with network infrastructure audited annually for uptime and security compliance.
A GPON fiber-to-the-home network with redundant core routing, monitored 24/7 from our network operations centers.